Test on HTC Touch Cruise (P3650)

Phone: HTC Touch Cruise P3650
OS: Windows Mobile 6

Country: Italy
Carrier: Vodafone

Connection #1: WiFi via ADSL broadband (7megabit)
Connection #2: 3G via WAP apn navigation

Registration to the service: it went fine, i had no trouble.

Downloading the software: i've received a SMS containing the link to download it, *IT DIDN'T WORK* with the error message "unable to retrieve from this location". I've tried the same link on the PC and it didn't work as well. So i tried the link from the signup webpage (after completition) it doesn't work. In the end i've tried the button "Download to PC" and i finally received the .cab file on my PC.

Software Installation: no problems at all. It got installed smoothly.

First test (WiFi): works as expected, i've connected np, added my MSN account, tried test calls via VoIP. No problems so far.

Second Test (WAP): incredibly i had satisfaction even here, i were able to do "thing" were others have failed. As you know a WAP connection is pretty different than GPRS/UMTS navigation (and alot less expensive, because they expect you'll use it only for web navigation). I had to disable the "TCP connection" options (protocols under WAP aren't full supported), then i had a noticiable slowness (but still confortable) during the connection, apart this i were able to connect on MSN and (that's the incredible part) i were able to make VoIP calls via WAP connection. Connection to GTalk failed in this test .. i still have "Connectiong.." message and no connection.

Voice Quality: unexpected > pretty clear and with no delay .. and it remained the same even with WAP connection (alot less bandwidth).

Why i'm so happy? It's because i live in a country were a flat mobile connectivity simply does not exists (they are all time a/o transfer limited) apart these "wap" abbos, that are pretty cheap (from 3 to 9 euro per month). So with this im able to run MSN at zero costs (apart the monthly fees indeed) and im able to make calls (even on other countries and mobile) with a effordable price.

What i would like to have in the future versions:

- Possibility to import or better to "select" a phone number from the phone contacts, so i don't have to type duplicates there. I know this is possible, since other software are capable of this.

- Skype support, i'm not talking about the VoIP engine, but the IM client support at least.

- Possibility to select the connection type via software (someone already proposed this) since when i'm at home i would like to use my WiFi and not the mobile connection.

I have more ideas... but i may post em later. :D

Good Job! ;)

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re: Test on HTC Touch Cruise (P3650)

First off, thanks for the super-long detailed post! Lots of good stuff in here.

I am not sure why the SMS link didn't work. The only reason that I can think of for this is that the link timed out.

I also do not know why Gtalk failed--did you ever get Gtalk to sign in?

We are working on our contact management feature. Hopefully, we can improve this for our commercial release.

Please keep the ideas coming!

Peter
EQO Customer Support

Yes gtalk tries to connect

Yes gtalk tries to connect but it stucks in "(Connecting...)".

Some precisations about my post:

- Voice and delay: well it's normal there's no delay since it works with a terrestrial gateway and the VoIP part doesn't come across the mobile network (with limited bandwidth).

I would really like to have no timeout at all on the IM side, that timeout is very restrictive.

re: yes gtalk tries to connect

Do you still happen to have the download link--the one that didn't work? I am still interested to find out what happened there.

My gtalk account is working...when you added the account, did you make sure to leave off the @gmail.com part?

I agree that we should make the Windows Mobile timeout a user setting.

Peter

In order: - The download

In order:

- The download links now works both on PC (IE) and on PocketPC (IE), then now it is correct on your side. But it doesn't work on Opera (PPC), it shown a 501 error, but i cannot investigate further since you need to read the log on the server side to check what's wrong there, probably Opera sends out a "unsupported" method for your webserver.

- Gmail account still doesn't work, with or without @gmail.com (it seems the client adds it anyway). After a long waiting a error popus: "Unable to sign in.... GTalk: Read Error" ...remember that im using WAP for these tests, then it must pass via HTTP gateway (as MSN) if you are using different ports/method to have Gtalk working, it won't work on this test.

- Yes the timeout thing is getting very annoying now. :/

Another feature i wish to have: customizable sounds! I expected to find these sounds in the program folder to hack em but it seems you have linked em to your dll ... :) and i guess reverse engineer it to change a sound wouldn't been a great idea. lol

PS: it seems you store the password (EQO and any IM service associated) in the registry as plain string (!) ..honestly i do not like it very much, may please add some sort of encryption, even a basic one, so it's not just so easy to read all my pws just opening the regedit!

re: in order: The download

I am glad the download now works. Must have been a temporary problem...As for Opera, we haven't put in the development time to be compatible. We focused on the large market share browsers first. I know that Opera is used by lots and lots of people out there, so I am sure that we will get around to it one day.

I am looking into this Gtalk error. Likely something wrong with the protocol we are using. I will get back to you when I know more.

Thanks for the other tips! I'll pass them along.

Peter
EQO Customer Support