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*Sorry, but the username and/or password is incorrect

Submitted by ctdh on June 13, 2007 - 2:53am.

Hi

I tried to upgrade to Eqo for Skype Users using the link on the home page and I am prompted to login (although I was already logged in). I then get this response when I log in with my correct credentials:

*Sorry, but the username and/or password is incorrect

How can I upgrade to the Skype User's version on Eqo?

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RE: *Sorry, but the username and/or password is incorrect

Submitted by christine_eqo on June 13, 2007 - 3:14pm.

Hi there,

EQO for Skype is actually our old application and is not a new upgrade. The EQO Mobile application that you have now is our most recent version since we no longer support Skype on EQO.

Feel free to contact us if you have any other questions!

Christine
EQO Customer Support

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website logins differ?

Submitted by logan.spies on December 29, 2007 - 7:32pm.

Hi,
i was using EQO last year, and would like to download the newest version to try.
The download part of eqo.com does not accept my password login, with the error "*Sorry, but the username and/or password is incorrect"
Strangely enough, i the same login is accepted in this forums section of the site.

Please help my login to the download section so i can try this new software.

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re: website logins differ?

Submitted by peter on December 31, 2007 - 4:02pm.

I apologize for the confusion. Your account is now only valid for posting on the forum. If you want to try the new mobile client, you will need to create a brand new account.

We disabled all of the old accounts in August. They can't be deleted or upgraded. Sorry.

Peter
EQO Customer Support

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