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"Number not in use"

Submitted by jadom25 on October 31, 2007 - 6:42am.

EQO on my N96 8GB sets up fine but when I use EQO Out to place a call it dials the number but i get a voice response telling me "Number Not In Use". I'm using Vodafone in the UK. Any idea as to why this won't work?
-Jadom25

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re: "number not in use"

Submitted by peter on October 31, 2007 - 2:32pm.

jadom25,

I have checked your call records and it appears that you have made numerous calls in the past. When did this problem first start for you? Have you changed your phone number?

Peter
EQO Customer Support

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re:

Submitted by jadom25 on October 31, 2007 - 3:47pm.

That's true, i just changed my phone number. Is that part of the problem? I did have difficulty changing the number using firefox and safari browsers in the my profile section.

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re:

Submitted by peter on October 31, 2007 - 4:16pm.

This is indeed the problem. Please send your new number to peter@eqo.com and I will fix it for you.

Peter
EQO Customer Support

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i have the same problem :(

Submitted by superlammas on December 5, 2007 - 12:57pm.

i have the same problem :(

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re: i have the same problem :(

Submitted by peter on December 5, 2007 - 2:01pm.

Please, send me your new number to peter@eqo.com and I will change it for you.

Peter
EQO Customer Support

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hi

Submitted by diab_cj on February 17, 2008 - 2:01am.

it can`t work in my mobail correctly

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RE: hi

Submitted by chris on February 18, 2008 - 11:20am.

Please tell us what problem you are having so we can help you. As much detail and information as possible will help us diagnose and solve your problem.

Cheers,

Chris
EQO Customer Evangelist

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