Home » forums » EQO » Billing and Account

Negative balance

Submitted by valkolovos on July 20, 2008 - 2:24pm.

My balance says I am $200+ in the hole. How did this happen? I can't find any information regarding my past calls and I know I haven't made calls to that point. Please help. I like this service, but this is extremely troubling.

‹ Is this thing on? Please helpcould you make filter for calls to mobile which number out of service, turned off or out of coverage? ›

Trackback URL for this post:

http://community.eqo.com/trackback/1420
» login or register to post comments

Update - I just checked and

Submitted by valkolovos on July 21, 2008 - 4:43am.

Update - I just checked and now my balance is zero. That's better at least. I would like to add my name to the list of people who want to be able to see call history.

» login or register to post comments

Never mind. I was looking at

Submitted by valkolovos on July 21, 2008 - 4:45am.

Never mind. I was looking at the wrong thing. My balance is still -$205. Please help.

» login or register to post comments

re: Never mind. I was looking at

Submitted by peter on July 28, 2008 - 4:49pm.

Sorry for the delay. It looks like someone here at EQO has fixed up your account in my absence. In the future, if you have any account related issues, please don't hesitate to email us straight away at support@eqo.com.

Peter
EQO Customer Support

» login or register to post comments