Getting Connected

how do change the register setting nokia 7610 uk to nepal.. plz help me...At first i register in uk code but I ant to register nepal code but if i select nokia 7610 there is no nepal in country selection plz help me...

Hi,

The reason that you couldn't sign up for Nepal is because we don't have a version of EQO that works on your phone (Nokia 7610) in Nepal yet. We are working on this version right now and I expect that it will be released within the next few weeks.

Cheers,

Peter
EQO Customer Support

Hi

When I tried to connect online on my K800i, I got a connection failure - A0002. I've just got the settings from Sony Ericsson website and it still doesn't work. I've also tried changing the settings manually still no good...
Can somebody help?

Thanks a lot.

I'm on UK 3 network.

Rui

Hi Rui,

Let me try to help.

Which settings did you manually configure?
Did you also use these settings for your java settings as well?
How did you install the application?

Peter
EQO Customer Support

Peter,

Thanks for your response.

I downloaded the jad and jar files to PC and trasferred both to my phone and installed using the jad file.

I set the APN to three.co.uk and username and password both as "guest" as suggested in one of the links in your article.
I also set java to use these settings.

One doubt in my mind is that I can't seem to set my phone to use GPRS only. Under the preferred Services in Data Comm menu, I have only two choices: ps&cs or cs only. Any ideas?

Thanks again for your kindness.
Rui

Rui,

One thought, try getting rid of "guest" and just leaving those two entries blank.

It should be fine if you are set to use both ps&cs.

Peter
EQO Customer Support

Thanks for your suggestion. I tried that before but it didn't help.

Rui,

What is you data plan with 3? Which level of service do you have?

Peter
EQO Customer Support

Hi Peter,

I am 3 pay as you go with internet add-on.
Is that the problem? Do I need a pay monthly plan to use EQO?

Thanks for your help

Rui

This may be the problem...do you use any other Java applications that connect to the internet?

Peter
EQO Customer Support

Hi, I cannot access EQO Mobile on my phone which I recently switched to 02. I have all the right settings and can access the internet fine but I can't use the program. I kept getting a 1010 error or and error talking about data headers. I only get the data header error one if I disable TCP.

You need to make sure that you are using the Web settings for 02 (and not the WAP settings):

APN address: mobile.o2.co.uk
Username: mobileweb
Password: password

Are these the settings that you are using?

Peter
EQO Customer Support

Dears,
Is it possible to work in my Nokia 9300. I am staying in United Arab Emirates (Network provider - ETISALAT). When Iam connectiong the error codes 05 or 02 will display. How can I solve this problem.

Please advise
Sandheep.K

Sandeep,

Try to enter some internet settings for your phone.

APN: etisalat.ae
Username: etisalat.ae
password: etisalat.ae

You could also try to get the settings from Nokia: https://nokiags.wdsglobal.com/standard?siteLanguageId=118

Make sure you request the Internet ones, not the WAP ones.

Peter
EQO Customer Support

Hi..
i am using sony ericsson K810i and i get connected to eqo properly..but after a few mins it automatically gets disconnected..can anyone help me out

regards

ash

EQO : settings done according to your site.
my phone model :Nokia 3230
Using :BSNL : Cellone (North east,guwahati, assam,India)
even downloaded (gprs,mms,internet )settings from : https://nokiags.wdsglobal.com/standard?siteLanguageId=118..

Still!! when i try to use EQO Mobile, it displays error: " Connection error 02 could not contact EQO servers, please try again.

[RED FLAG. SOS. HELP]

HI,

I would try to download the "Internet" settings form Nokia one last time. If that doesn't work, then call your carrier (Cellone) and ask them about your internet settings on your account. Sometimes they need to activate the service before you can use it.

Peter
EQO Customer Support

Hi,

This could be because you are using an http connection. If you switch to a TCP connection, it should be more stable.

First, try to log on to EQO and the change the setting to a TCP connection manually under Option, Settings. If that doesn't work, then you may need configure a new internet connection on your phone that uses TCP connection.

Peter
EQO Customer Support

Dears,
Is it possible to work in my Nokia 9500. I am staying in indonesia tsel GPRS. When Iam connectiong not acceptable How can I solve this problem.

Please advise
Fince Herry

paano ko po magagamit ang aking IM?

I'm sorry to say that I don't understand. Could you please clarify your question?

Chris
EQO Customer Evangelist

I've just got a SE W890 on Voda UK and couldn't get Eqo to work on it, however I discovered that with some SE models at least there is a way round it without getting confused with manually entering Internet settings:

* Make sure you install BOTH .jar and .jad files onto your phone (If it doesn't download OTA, then download to your PC, and transfer both these files to your phone from your computer).

* On the W890 and probably other SE models, under Internet Settings you can choose "Contract (Or PAYG) WAP" and "Contract (Or PAYG) Internet".

On Voda UK, Live is accessed by choosing "Contract WAP" (This connects to Voda's GPRS/3G networks).

However, Eqo is only accessed by selecting "Contract Internet" (Also to GPRS/3G I think...).

So now I access the mobile internet via "Contract WAP" and manually select "Contract Internet" when using Eqo.

I asked Voda about this and they said it was simply because Voda doesn't officially support Eqo. All I know is that doing this works.

Hope this helps people!

Thanks for posting this!

I am sure that this will help a lot of Vodafone users.

Peter
EQO Customer Support

I am using nokia 2600 classic, I downloaded & installed eqo application in my mobile by using nokia pc suit. When I am trying to connect 'eqo' its not connecting, I am getting the error massage as 'Connection Error 02 No connection found, please try again' but in my mobile internet is active I can access Yahoo, Google..... etc through my mobile but I cannot connect to eqo.

Please give your suggestions, I am using Al Jawal network in Saudi Arabia.

With Regards,

Sirajuddin Mohammad
Abha, Saudi Arabia

Sirajuddin,

Please try entering these settings on your phone:

APN: jawalnet.com.sa
Username:
Password:

(Keep the Username & Password fields blank)

Peter
EQO Customer Support