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EQO Supported Phones

Submitted by chris on March 26, 2008 - 5:52pm.

EQO currently supports the long list of phones below with EQO Mobile. Currently we have a Blackberry version and a J2ME version, with Windows Mobile coming very soon and Symbian on the horizon. We are adding support for phones all the time. If your phone is not listed please let us know:

Request Phone Support

We need your help to support all of the devices out there. If you think your phone should be supported and isn't, please tell Peter or I by posting in this forum. We'll send you something to test if we can!

EQO Mobile Supported Phones:

Blackberry: 7100g, 7100i, 7100r, 7100t, 7100v, 7100x, 7105t, 7130c, 7130e, 7130g, 7130v, 7250, 7290, 7520, 8100 Pearl, 8110 Pearl, 8120 Pearl, 8130 Pearl, 8300 Curve, 8310 Curve, 8320 Curve, 8700c, 8700f, 8700g, 8700r, 8700v, 8703e, 8705g, 8707v, 8707h, 8800, 8820, 8830

LG: KE970 Shine, KG800 Chocolate, KU250, LX550 Fusic

Motorola: A1200, A728, A768, A768i, A780, A910, E1, E2, E6, E680, E680i, E1000, E1070, E770, E770v, KRZR K1, KRZR K1m, KRZR K3, L2, L6, L6i, L7, L7c, L7e, L7i, L72, L9, maxx V6, MING, PEBL U3, PEBL U6, PEBL V6, Q, RAZR maxx V6, RAZR V3, RAZR V3e, RAZR V3i, RAZR V3m, RAZR V3t, RAZR V3x, RAZR V3xx, RAZR2 V8, RAZR2 V9, RIZR Z3, ROKR Z6, ROKR E1, ROKR E2, ROKR E6, ROKR E8, ROKR Z6, SLVR L2, SLVR L6, SLVR L6i, SLVR L7, SLVR L7c, SLVR L7e, SLVR L7i, SLVR L72, SLVR L9, SLVR V8, U6, U9, V1050, V1075, V1100, V1110, V1150, V270, V280, V3, V3e, V3i, V3m, V3t, V3x, V3xx, V360, V361, V365, W510, Z3, Z6

Nokia: 2600 classic, 2630, 2660, 2760, 2855, 2865, 2865i, 3109 classic, 3110 classic, 3110 Evolve, 3120 classic, 3152, 3155, 3155i, 3230, 3250, 3500 classic, 5200, 5300, 5310, 5500, 5610, 5700, 6085, 6086, 6110 Navigator, 6111, 6120, 6121 classic, 6124 classic, 6125, 6126, 6131, 6131 NFC, 6133, 6136, 6151, 6152, 6155, 6155i, 6165, 6170, 6210 Navigator, 6220 classic, 6230i, 6233, 6234, 6235, 6235i, 6255, 6260, 6263, 6265, 6265i, 6267, 6270, 6275, 6275i, 6280, 6282, 6288, 6290, 6300, 6301, 6500 classic, 6500 slide, 6555, 6600, 6620, 6630, 6670, 6680, 6681, 6682, 7270, 7370, 7373, 7390, 7500 Prism, 7610, 7900 Prism, 8600, 8800 Arte, 8800 Sirocco, 9300, 9300i, 9500, E50, E51, E60, E61, E61i, E62, E65, E70, E90, N70, N71, N72, N73, N75, N76, N77, N78, N80, N81, N82, N90, N91, N92, N93, N93i, N95, N96

Palm: Treo 500v, Treo 700w, Treo 700wx, Treo 750

Samsung: A516, A517, A701, A706, A707 SYNC, A800, A900, A920, A940, D520, D800, D807, D820, E530, E870, E900, F700, i607 BlackJack, M500, M620 UpStage, P310, U600, U740, X820, ZX20, Z560

Sanyo: Katana DLX SCP-8500, Katana SCP-6600, MM-8300, MM-9000

Siemens: C65, C75, CX65, CX75, M65

Sony Ericsson: C702, C902, D750, F500, G700, G900, J300, K300, K310, K320, K500, K506, K508, K510, K530, K550, K550im, K600, K608, K610, K610im, K618, K630, K660, K700, K750, K758, K770, K790, K800, K810, K818, K850, K858, M600, M608, P1, P900, P908, P910, P990, R300, R306, S500, S700, S710, T270, T280, T303, T650, V600, V630, V640, V800, W200, W300, W350, W380, W550, W580, W600, W610, W660, W700, W710, W760, W800, W810, W830, W850, W880, W888, W890, W900, W908, W910, W950, W958, W960, W980, Z250, Z310, Z320, Z500, Z520, Z525, Z530, Z550, Z555, Z558, Z610, Z710, Z750, Z770, Z800, Z1010

Windows Mobile: All Smartphone(Standard) and PocketPC(Professional)

Chris
EQO Customer Evangelist

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Nokia 6131

Submitted by 3470563033 on January 31, 2008 - 8:39am.

Dear Friends,

I have a Nokia 6131 that connects corectly to internet, but when I connect to Eqo server I get a message "connection error no.02 to EQO server.
Please can some one help me?
Antonio

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RE: Nokia 6131

Submitted by chris on January 31, 2008 - 12:20pm.

Hello Antonio,

While you may have the correct connection, your phone might not be using it for EQO. First try setting your connection up automatically using this Nokia site:

https://nokiags.wdsglobal.com/standard?siteLanguageId=118

If that doesn't work, please tell us your carrier and type of plan so we can help you get connected manually.

Chris
EQO Customer Evangelist

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Samsung E530

Submitted by marcellus on February 3, 2008 - 5:01am.

Hello, my phone is Samsung E530, i've tried different versions of eqo for smasung phones, it installs normally, connects to eqo, i can use IM services, but when i'm trying to add contacts to EQO contact list, it says "Max -2147483648 contacts. Please delete a contact to add a new one", but i dont have contacts at all! I've tried D520 and E870 versions, but it's the same effect. Is there any solution for my problem?

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RE: Samsung E530

Submitted by chris on February 4, 2008 - 1:35pm.

Is this the first time you've installed EQO? If not, please remove EQO from your phone and install again using the Samsung E870 version. If the problem persists, then there might be something wrong with your contacts datafile on our servers. We'll check it out and hopefully get that cleaned up for you.

Chris
EQO Customer Evangelist

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RE: Samsung E530

Submitted by chris on February 4, 2008 - 2:05pm.

Actually, how long ago did you sign up for EQO? Your account may have expired and you may need to recreate your account. We did not expire your community account, which explains why you could sign in. We use one database to store passwords, and that likely wasn't affected.

Chris
EQO Customer Evangelist

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RE: RE: Samsung E530

Submitted by marcellus on February 4, 2008 - 10:13pm.

Actually i've just registered an account (EQO ID "Sheep", it's just my friend helping me to post here :-) it's not my community login) and installed eqo for the first time. So account is new, and no other versions were installed before. I'll try E870 version later and will report about results. Please help me, if it's problem with contact list on server.

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RE: RE: RE: Samsung E530

Submitted by chris on February 5, 2008 - 2:25pm.

Ah, I see. We released an update last night. Please remove the old version of EQO you have installed and freshly try this latest version. Please let me know how it goes.

Chris
EQO Customer Evangelist

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RE: RE: RE: Samsung E530

Submitted by peter on February 5, 2008 - 3:11pm.

Also, try logging in to www.eqo.com and then select EQO friends. Then delete any entries you see in there and then add them back again.

Peter
EQO Customer Support

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i've deleted the old

Submitted by marcellus on February 6, 2008 - 9:32am.

i've deleted the old version, installed new by sending the link to the phone, deleted all contacts from the site, but the problem persists(((((( please help((

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RE: i've deleted the old

Submitted by chris on February 6, 2008 - 2:58pm.

First off, in EQO please go to Options->Settings and check the version shown to you there. You should have version 1.2.6. As for your problem in particular, I'm not sure what is up. It sounds like it has to do with your phone's database, where EQO is trying to save your contact. I can send you a test version that might explain the issue. Please email me, chris@eqo.com, if you are interested.

Chris
EQO Customer Evangelist

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connection error

Submitted by tamil240 on February 23, 2008 - 6:20am.

please give solution for connection error
now i use nokia 6233

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RE: connection error

Submitted by chris on February 25, 2008 - 11:09am.

Please tell us the error you are getting and the name of your mobile service provider so that we can get you connected. Feel free to try this Nokia connection settings configurator online:

https://nokiags.wdsglobal.com/standard?siteLanguageId=118

Chris
EQO Customer Evangelist

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Authorisation failed

Submitted by immi2007 on February 27, 2008 - 5:44am.

M trying for download eqo,bt authrasation failed msg i getting,give me solution

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RE: Authorisation failed

Submitted by chris on February 27, 2008 - 1:34pm.

Your phone is recorded as being the N72? Please remove any versions of EQO you might have on your phone. Then go to get.eqo.com on your mobile browser. Choose your phone and download EQO from there. If this is not your phone model please let me know. Also, please tell me the exact text of the error and at what exact point you get this error.

Chris
EQO Customer Evangelist

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samsung u700

Submitted by umaraliyu1 on April 12, 2008 - 11:35pm.

I plan to use a Samsung u700 in Nigeria.Does EQO support it.Thanks Chris.

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re: samsung u700

Submitted by peter on April 14, 2008 - 8:59am.

I have never tested this phone myself, but I have heard from others that EQO did not work on their U700 phones. You could give it a try. Go to http://get.eqo.com on your phone and select the Sony Ericsson J300 as your phone model. Please let me know how it goes.

Peter
EQO Customer Support

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HTC s620 (Excallibur, Dash) Works great

Submitted by jay817 on June 1, 2008 - 9:28am.

I have a data plan and it works great! From time to time I may have to re-connect due to (probably) Windows Mobile. Some times when I get a phone call I also get disconnected. Bbut love EQO .. Thanks guys!

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re: HTC s620

Submitted by peter on June 2, 2008 - 10:32am.

Hi,

Thanks for the feedback!

It is true, if you get a call your data connection will be halted--but it should reconnect after your call is done.

Peter
EQO Customer Support

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Nokia 6131 - India - Error code 06

Submitted by svivek on June 23, 2008 - 11:18pm.

Hi Team,

I tried to connect using the EQO java software on my nokia 6131 phone. Eveytime i log in i get the error code "06".

Please help me in getting connected and trying out the service.

FYI, the sign up seems to be working well, as it fetched the country list and when i entered my email address it verified with the server and fetched a probably user name and finally when i finished registration, it declined the same as i have registered this number already.

all my applications such as opera mini, yahoo go and gmail work well , including skype ! But not EQO.

please help.

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re: Nokia 6131- India- Error Code 06

Submitted by peter on June 24, 2008 - 2:13pm.

Hi,

It appears that you are using a WAP connection to try to use EQO. This type of connection will not work with EQO.

Try to get the "Internet" settings from Nokia. They will send them to your phone for free from here: https://nokiags.wdsglobal.com/standard?siteLanguageId=118

Peter
EQO Customer Support

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didnt work!

Submitted by svivek on June 25, 2008 - 12:54am.

Hi Peter

How do you know I use WAP settings? I am able to browse all HTTP sites using my Opera browser. My understanding is that if I had only WAP based access, then this wouldnt work too.

I tried ordering the settings but it also does not work. Same Error 6 is the result.

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re: didn't work!

Submitted by peter on June 25, 2008 - 1:16pm.

Sorry...I don't know that you are using WAP. I was making an assumption. When our users are using WAP, this is the behaviour that we tend to see. Who is your mobile carrier? Do you know the name of the internet access point that you are using or the level of internet service that you get from your provider?

Peter
EQO Customer Support

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carrier details

Submitted by svivek on June 25, 2008 - 11:04pm.

Sorry...I don't know that you are using WAP. I was making an assumption. When our users are using WAP, this is the behaviour that we tend to see. Who is your mobile carrier? Do you know the name of the internet access point that you are using or the level of internet service that you get from your provider?

My carrier is Airtel India. My access point details are:

Mobile office
data bearer : packet data
packet data access point : airtelgprs.com

hope this helps.

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re: carrier details

Submitted by peter on June 26, 2008 - 1:52pm.

These are the correct details for your carrier...I am not sure what is going on here. Are you certain that you have this access point set as your default?

Peter
EQO Customer Support

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default access point

Submitted by svivek on June 27, 2008 - 2:49am.

Hi Peter.

Yes this is the default access point for all applications on my mobile.

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Nokia 6120 classic

Submitted by tai.hsia on September 1, 2008 - 10:38pm.

When I try to download and install the EQO app onto my Nokia 6120 classic, I get an error message saying that the file is corrupted. Please assist. Thanks.

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re; Nokia 6120 Classic

Submitted by peter on September 2, 2008 - 2:31pm.

Check to ensure that the date is properly set on your phone and then go to http://get.eqo.com and try downloading EQO one more time. Let me know if that helps.

Peter
EQO Customer Support

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