Bobby Rohrkemper: Beta tester of the month—February

This month’s winner of the celebrated Beta tester award and free EQO prize pack is EQO user Bobby Rohrkemper. Bobby Rohrkemper had been trying for nine months to connect to our servers on his Sony-Ericsson k800i. For nine months (that's enough time to have a baby), whenever Bobby tried to start EQO Mobile he got the “EQO Mobile service is temporarily unavailable” error. Despite what this message was claiming, our fantabulous service has been available, continuously, for the last nine months. Incidentally, this is the second most annoying error message of all-time (the “Data Network Error” being the hands-down most annoying error message of all-time). Bobby, who is on the Orange network in Switzerland, tried every possible solution that he could think of and all of the possible solutions that Chris and I could throw at him. It seemed as if nothing was going to work; however, in mid-February Bobby’s persistence paid off. The combination of a helpful how-to post on our forum, the proper APN for Orange Switzerland (‘internet’), and the application of these settings to Bobby’s Java applications seemed to do the trick. For his patience and stick-to-ativeness, Bobby Rohrkemper incontestably deserves EQO’s Beta Tester of the month award for February!

Contrary to popular belief, you don’t need to be named Bob to win this award. I, for one, can’t wait to see if someone not named Bob wins this award in March. However, if another Bob does win this award, I will change the name of the award to the “EQO Communications Beta Bob” award. Anyhow, let me know “What we are doing right” and “What we could be doing better” and you too could find yourself a winner. As usual, you can e-mail your comments and questions about EQO (and your foosball trick video clips) to peter@eqo.com.

Peter
EQO Customer Support